❓ Queries
Do you test on Staging or Production?
Yes, both are covered. Some findings severity and coverage might vary.
Do you fix the issues?
No, will provide as detailed info to mitigate the security defect.
Do you sign NDAs before starting?
Yes. An NDA and confidentiality agreement are signed before any access is granted or testing begins.
Do you offer retainers?
Yes, retainers are also covered and quoted differently based on work.
Do you do a services I don't see listed?
I only take, if things do fall under my skill set and scope work.
What if you find a critical issue mid-test?
In case of critical issues, i report within 24hours with detailed mitigation steps.
Do you offer refunds?
Yes. A full/deposit refund is available if you cancel before the scheduled security test begins.
What do I receive at the end of an engagement?
A detailed report with CVSS-rated findings, proof-of-concept demonstrations, and secure coding recommendations. An executive summary is included for stakeholders who need a high-level view.
Do you offer retesting after remediation?
Yes. A retest window is included with every engagement to verify that identified vulnerabilities have been properly fixed.
🛠️ Services
Which industries do you work with?
SaaS, FinTech, E-commerce, Healthcare, Travel, AI, and Education. Each engagement is tailored to the sector’s regulatory and threat landscape.
I have additional requirements or change in scope?
For any scope changes, the requirements will be re-evaluated and will be corrected/updated accordingly in written.
Do you use AI Services?
Yes, we use AI capability based on need basis. All the data will be vetted before passing to client. Do let us know in advance if you prefer not to.
🏢 About Eracorp
How big is your team?
Our team consists of two people. However, you’ll primarily be communicating with me (Raghu), most of the time.
Do you offer Trainings?
No, We are limited to Consulting Services.
Are you Cert-In empanelled?
We are not Cert-In empanelled.
